Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com
Please reach me with any questions or concerns regarding the policies below
All animals must be caged or out of the desired work space upon arrival
Set up MUST be in a large room or office WITH access to natural lighting or windows. No bedrooms, bathrooms or basements due to space restrictions, poor air circulation, and lack of adequate lighting.
Travel Rates:
$75 Colorado Springs (20 mile radius) WAIVED MAY 1st, 2024 - MAY 15th, 2024
$75 + $1/mile all other locations
(Rate applies for each artist or stylist)
The Glam Castle directly partners with local stylists for all hair styling services. All hair services are subject to the stylist’s ability. You do not need to book the stylist separately.
Prior to arriving to your appointment, you hair should be free of oils and existing products and 100% air dried or blow dried to achieve your desired style within the allowed appointment time.
An additional $25 service fee will be applied to your final payment if your hair contains existing product, requires blow drying prior to styling or is wet/damp.
Hair extensions & weave installation services start at $40 up to $300. Hair not included.
Clients with hair longer than the top of the shoulders or 12 inches are subject to a $10.00 up-charge for every 2 additional inches of hair exceeding 12 inches. Applies to style only.
Cancellations up to 24 hours after booking can receive their $20.00 retainer fee returned (excludes same-day appointments). After 24 hours, fee is non-refundable.
Clients may not schedule/reschedule any additional appointments after a no call/no show.
Same day appointments are bookings made with 12 hours or less - full payment due at time of booking. Payment Non-refundable, non-transferable if canceled.
Arriving more than 15 minutes late to your appointment will result in a cancellation if it’s not communicated that you will be late. Sorry, no exceptions. If you’ve communicated with me prior to being late and I am able to complete your look within the allowed time remaining, I will do so however this is dependent on the schedule and can be subject to cancellation. $25 late fee will be applied at final payment.
Date Reschedule- Original $20.00 retainer fee is transferable to your rescheduled date ONLY IF rescheduled within the same month. Maximum of 1 use only. Appointment changes to a date in a different month will be subject to a new fee and previous fee will be void.
Time Reschedule- Time changes vary on availability.
Bridal Cancellations- See contract
Accumulated fees will be applied at final payment.
8am - 9am or 7pm-8pm appointments : $25.00
6am-7:45am or 8pm-9:45pm appointments : $50.00
4am-5:45am or after 10pm appointments : $75.00
Holidays (including eves): $100.00
Late appointments (15+ minutes) $25.00
Travel/Home-based appointments $75.00 Colorado Springs locations
$75.00 + $1.00/mile All other locations
$20.00 fee must be paid in order to book an appointment.
The $20.00 paid at booking will be subtracted from the final price of the service. Remaining balance is due the day of the appointment after the service is complete plus any additional fees accrued.
We appreciate tips!
Forms of payment we accept:
DEBIT CARDS
CREDIT CARDS
CASH
Forms of payment we do NOT accept:
CASHAPP
VENMO
PAYPAL
No refunds will be issued after services have been completed. Please be sure you are happy with your look prior to the end of your appointment. Client can request up to 2 alterations to their look if need be.
If applicable, refunds will be issued within (1) calendar day of appointment cancellation request and can take up to 5 business days to be received depending on the banking institution.
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